The best water boilers available.
Established in 1957 Instanta is a family owned private company manufacturing in Southport,
Merseyside England. Whilst British manufacturing has declined over the last fifty years,
Instanta continues to go from strength to strength through offering a combination of service,
quality and value for money.
Our aim is to provide beverage making equipment with designs that combine style with practicality.
We know that the best design in the world is of little use if deliveries are slow and after sales
service is poor. Because of this we measure our deliveries against our Quality Management System
targets and are pleased to say that our most recent figures show that 98.8% of spares orders
received before 3 p.m were despatched on the same day and 99.9% of machine orders in the last
six months were delivered on time. Whilst this is a great performance, we will not be happy
until we achieve 100% on both.
We offer up to four years' parts and labour guarantee on our products. This is exceptional for
this type of equipment and has been achieved through constant monitoring of warranty breakdowns
and taking immediate action to rectify faults and prevent a recurrence. Our current warranty
costs are below 0.6% of sales and we aim to improve on this all the time.
We aim to use innovation wherever possible and to use the very latest in electronics to provide
you with a range that is truly the best. Our innvovation is not just in manufacturing but also
extends to the way that we run our factory including a flexible four day working week and a
comprehensive employee benefits package.
We hope that you find all you need to know on this website but if you need to know anything else
our friendly sales staff and your local Instanta dealer will be happy to help.