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HydroCare
service plans

HydroCare is a range of simple and effective service plans provided by Zip Water to ensure all of your drinking water systems provide pure-tasting water efficiently and reliably throughout their lifetime.

Why HydroCare?

A drinking water system is an integral part of everyday life in the catering and hospitality industries.

Just like any crucial equipment, it’s important to have peace of mind that when the time comes to change the filter, service your system or if you need anything else, you are back up and running as quickly as possible with minimal inconvenience.

Whatever your business needs, we have a competitive HydroCare plan to match and you can be assured that your system will be serviced by one of over 100 directly employed HydroCare team members.

By choosing HydroCare you can be assured of genuine manufacturer parts and filters to ensure that your system continues to operate at peak performance while delivering the best tasting drinking water.

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Hydrocare Main Product

WHAT DOES HYDROCARE INCLUDE?

A HydroCare service plan from Zip Water includes some or all of the following:

Filter

Taste and odour filter replacement and sanitisation

Limescale

Individually tailored limescale management

Replace

System replacement*

Parts

Parts and labour

Safety

Safety and system check

Call

Unlimited call outs**

Inspection

Annual inspection

Planned

Planned services

Priority

Priority response available

*Chilled products only
**Not included in Essential plans
Terms and conditions apply - click here to read
HydroCare Chrome Product

HydroCare servicing plans for your other drinking water systems

Maintaining all your other products to ensure they operate at peak performance is one less thing to worry about with our HydroCare plans. Our highly skilled HydroCare service and maintenance team can provide servicing for any of your drinking water systems*, even if it is not a Instanta or Zip product. Plans cover all the requirements you would expect including servicing, sanitisation and filter change (where required).

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*Not available for bottle coolers, vending machines, coffee machines and some drinking water systems. Plan availability is subject to a site survey.

Why choose HydroCare?

01

Fast and reliable

Zip's HydroCare team comprises of over 95 fully trained, directly employed engineers and technicians based across the UK and Ireland.

02

Save money

HydroCare saves you money with every service while ensuring your product maintains its performance through its life.

03

Peace of mind

Takes one thing off your to-do list with flexible, pre-scheduled services and filter changes.

04

Tailored and flexible

No matter what your product or water usage, there is a HydroCare plan to match, allowing you to consolidate your suppliers.

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